CommandWatch SMS Opt-In
1. Program overview
Brand / sender: Endeavor Advanced Solutions (CommandWatch)
Website: https://www.commandwatch.app
Use case: Low-volume account / service notifications for camera and device monitoring
CommandWatch sends optional SMS only to organization users who have a mobile number on file and have explicitly opted in. Messages are event-driven alerts about monitored Verkada cameras/devices (offline, recovery, and optional status recaps), not advertising.
2. How end-users consent (message flow / CTA)
- An organization administrator invites a user to CommandWatch by work email.
- The user accepts the invite and creates/activates an authenticated account at https://www.commandwatch.app/login.html.
- During user creation or edit in CommandWatch User Management (admin flow), or when an authorized admin updates the user profile, a mobile phone number may be entered.
- SMS is not enabled by default. The administrator or authorized user must actively select the SMS alerts checkbox. The checkbox is unchecked by default.
- Organization-level SMS must also be enabled under Settings (global master switch).
- Only after both the global SMS switch and the per-user SMS opt-in are enabled does CommandWatch send SMS to that number.
- Users may opt out at any time by disabling SMS in CommandWatch, asking an administrator to disable it, or replying STOP. Reply HELP for help.
Public verification page for this CTA: https://www.commandwatch.app/sms-opt-in.html
Because the live form sits behind authenticated admin login, the mockup below is the exact consent UI pattern used in CommandWatch User Management / alert preferences.
3. Message types & frequency
- Device-down / offline alerts for monitored cameras and related devices
- Recovery notices when a previously offline device returns online
- Optional daily/weekly/monthly status recaps when configured
- Account-related notifications tied to SMS settings (not marketing)
Frequency: Varies; event-driven and low volume. Not used for advertising or promotional marketing. Message and data rates may apply.
4. Sample messages
5. Opt-out / help
- STOP keywords: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, OPTOUT
- HELP keywords: HELP, INFO
- Opt-out reply: You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe.
- Help reply: CommandWatch Alerts: For support contact [email protected] or 562.888.3278. Reply STOP to unsubscribe. Msg&Data Rates May Apply.
- Users can also disable SMS inside CommandWatch account settings / user management.
6. Required links
- Privacy Policy: https://www.commandwatch.app/privacy.html
- Terms of Service: https://www.commandwatch.app/terms.html
- This SMS opt-in / CTA page: https://www.commandwatch.app/sms-opt-in.html
7. Contact
Endeavor Advanced Solutions
Email: [email protected]
Phone: 562.888.3278